What tenants can see and do in the portal
A tour of the tenant-facing side: payments, documents, deposit status, and maintenance requests.
What's available
If you've opted in to sharing payment status, your tenant sees their own rent payment history and current status (paid/due/late), the same statuses you see on your side. They can view and download the documents you've chosen to share, see a deposit status label — held, partially returned, returned, or none, never the underlying amount unless you've shared it as a document — and submit a maintenance request (title, description, category, urgency) that notifies you.
There is no in-portal messaging or in-portal payment collection — the portal is for visibility and maintenance requests, not for chatting with your tenant or taking payments from them directly.