Cookie Policy
Tripticode S.L.
1. What cookies are
Cookies are small files a website stores in your browser. This policy also covers equivalent technologies such as local storage (localStorage or IndexedDB).
First-party cookies on this site are the responsibility of Tripticode S.L. (Tax ID B05654819). See also the Legal Notice and the Privacy Policy.
2. Strictly necessary cookies
They are essential for the service to work or for its security, or they remember a choice you made. They do not require your consent (Art. 22.2 LSSI-CE).
| Name | Provider | Purpose | Duration |
|---|---|---|---|
| kf_session | Keyio (first-party) | Secure session to view your files through our domain. Signed-in users only. | 60 minutes |
| kr_portal_session | Keyio (first-party) | Guest or tenant portal session after verifying the PIN or code. | 30 days |
| NEXT_LOCALE | Keyio (first-party) | Remember your chosen language. | 1 year |
| tc_did | Keyio / tripticonsent (first-party) | Device identifier used to remember your cookie preferences. | Persistent |
| Firebase Auth (IndexedDB) | Keyio / Google Firebase | Keep you signed in to the app (local storage, not a cookie). | Until you sign out |
| kx_attr (sessionStorage) | Keyio (first-party) | Remember which campaign or page brought you to sign up, so we can measure our channels. It does not identify you; the ad click id is only saved to your account if you accept marketing. | Until the tab closes |
| _GRECAPTCHA | Google (reCAPTCHA) | Spam and abuse protection on public forms. | 6 months |
| __stripe_mid, __stripe_sid | Stripe | Fraud prevention when paying for a subscription (pricing and checkout pages only). | 1 year / 30 minutes |
3. Analytics and advertising cookies
They are only set if you accept them in the cookie banner. Until you accept analytics, the Google scripts are not loaded; advertising cookies are only written if you also accept advertising (Google Consent Mode v2).
| Name | Provider | Purpose | Duration |
|---|---|---|---|
| _ga, _ga_<ID> | Google (Analytics) | Aggregate measurement of how the website is used. | 2 years |
| _gcl_au | Google (Ads) | Measure conversions from our advertising campaigns. | 90 days |
Google LLC may process this data outside the European Economic Area, under the EU-US Data Privacy Framework and standard contractual clauses.
4. How to change or withdraw your consent
You can change your preferences at any time from (also in every page footer). Withdrawing consent is as easy as giving it and does not affect the lawfulness of prior use.
You can also block or delete cookies in your browser settings; blocking necessary cookies may stop parts of the service from working.
5. Contact and changes
For any question write to info@gokeyio.com. If we change the cookies we use, we will update this page and, where needed, ask for your consent again.