How OTP e-signature works, and what it proves

The tenant's identity check, and the legal basis behind the signed PDF Keyio generates.

How signing works

When a tenant is asked to sign, they first compose their signature in the app — drawing, typing, or uploading it. Keyio then emails a one-time code (OTP); entering that code verifies their identity and finalizes the signature. Once everyone required has signed, Keyio generates the final signed PDF with a certificate page attached: who signed, when, from which IP address, and by what method.