Automatic guest registration for your Canary Islands holiday rentals
Guests check in on their phone and Keyio files the register to SES.HOSPEDAJES. From €0.99 per property per month, no commissions.
In the Canary Islands, winter is high season: November to April is when most stays and guest turnovers happen. On every island guest registers go to SES.HOSPEDAJES, the Ministry of the Interior's system. Automating it before the peak saves doing it by hand at every check-in.
For properties in Gran Canaria · Tenerife · Lanzarote · Fuerteventura · La Palma
How it works
Send a link
When you create the booking, Keyio generates the guest's registration link.
The guest checks in
They fill in their details on their phone or scan their ID, and sign.
Keyio files it
The register goes to SES.HOSPEDAJES and into your libro de viajeros.
Per-property pricing, built for managers
Cumplimiento plan: €0.99 per property per month. No per-booking fees.
- 30 days free, no card required
- Guest signature and downloadable libro de viajeros
- Move to a full plan any time, no data loss
Frequently asked questions
How long do I have to report guests?
Royal Decree 933/2021 requires guest data to be sent to SES.HOSPEDAJES within 24 hours of arrival. Keyio files the register as soon as the guest completes their check-in.
What do I need to get started?
Your landlord registration in SES.HOSPEDAJES, each property's establishment code, and the web-service credentials generated in the Ministry's portal. Keyio's SES.HOSPEDAJES guide walks through each step with screenshots.
How much does it cost for several properties?
The Cumplimiento plan is €0.99 per property per month: 10 properties are €9.90/month, with no per-booking fees. Full plans with expenses, contracts, payments and tax reports start at €3.99/month. The first 30 days are free, no card required.
Does the guest need to install an app?
No. They get a link, fill in their details on their phone (or scan their ID) and sign. Keyio keeps a downloadable libro de viajeros in case an inspection asks for it.
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