Guest Registration & Compliance
SES, Mossos d’Esquadra, Ertzaintza, ID scanning, and tourist tax.
Guest registration: SES, Mossos and Ertzaintza
Which authority applies to your property, and how Keyio decides where to submit a guest.
The auto-send toggle: what it does when enabled
A per-property setting that submits guest registrations to SES automatically once a guest finalizes their form.
Auto-sending the registration link before check-in
A per-property setting that sends the guest self-registration link on a schedule, with no Guest Portal required.
Scanning guest ID documents with AI
Guests scan their ID instead of typing every field by hand.
Tourist tax in Keyio: how it's estimated
Automatic Catalonia (IEET) and Balearic (ITS) tourist tax estimate for each qualifying stay.
Frequent SES errors and how to fix them
What each type of SES rejection means and the exact steps to fix it.
Guest signatures and the libro de viajeros PDF
Collect a traveller signature on the registration form and download a formal guest register.