Guest Registration

One Platform. Guest Registration for All of Spain.

Keyio auto-detects each property's region and prepares the right submission every time: to SES.HOSPEDAJES automatically, and — where a region requires its own channel — with everything ready to file. One workflow.

How it works

  1. Step 1

    You send the link

    When you create the booking, or automatically a few days before arrival, by email or WhatsApp.

  2. Step 2

    The guest registers

    They scan their ID with their phone and sign. The form comes in 12 languages and needs no app.

  3. Step 3

    Keyio files the report

    Automatic filing to SES.HOSPEDAJES. In Catalonia and the Basque Country, the validated official file, ready to upload.

Who receives the report in your region

RegionAuthorityWhat Keyio doesDeadline
Rest of SpainSES.HOSPEDAJES (Ministry of the Interior)Files the report automatically and stores the result24 h from check-in
CataloniaMossos d'EsquadraGenerates the validated official file; you upload it to the portal24 h from check-in
Basque CountryErtzaintzaGenerates the validated official XML; you upload it to the portal24 h from check-in

Keyio detects each property's region and applies its channel, with nothing for you to configure.

Registro · Habitación 3
gokeyio.com/register/a8f2c…
Formulario del huéspedAbierto

Included in every full plan

Base, Plus and Premium include every feature, from €3.99 a month, VAT included, with no commissions. Only need guest registration? The Cumplimiento plan is €0.99 per property a month, billed annually.