Link a managed home with the owner's account
When an agency and the owner both use Keyio, link the two copies of the home so each sees the nights the other has booked.
What it does
An agency that manages a home in its own Keyio account, and an owner who also keeps that home in theirs, each take bookings the other cannot see. Linked, every night booked on one side shows on the other's calendar as "Booked by …" — only the dates: no guests, amounts or anything else.
Those nights count as taken everywhere the home's occupancy matters: you can't book over them, a stay of yours on one of them raises a double-booking alert in Action required, and they go into the calendar you export by iCal (so Airbnb and Booking.com close them too), into availability searches and into your own website.
How to link
The agency asks from the home it manages for the owner ("Manage on behalf of the owner" on); the owner accepts. Either of you can unlink it at any time, and both stop seeing the other's nights at once.
- 1Agency: open the home's Calendar and, under it, type the owner's Keyio email in "Link with the owner's account" and send the request.
- 2Owner: open the link in the email, sign in with that same address and pick which of your homes it is.
- 3From then on, each calendar shows the other's nights. To end it, Unlink on the same card.
If you were passing calendars to each other by iCal between the two accounts, remove those calendars once linked: the link already does it, at once and without duplicate bookings.